Contact ASOS by calling their UK customer service phone number 020 7756 1000 so that you can discuss a recent order made from the online store or to ask about an item that is currently out for delivery.
ASOS is an online fashion retailer that sells over 850 brands of clothing and accessories in the United Kingdom and across a range of international destinations. The 80,000 products sold by the retailer range from womenswear fashion, menswear and footwear. ASOS also sells a range of jewellery and clothing accessories to complete their look when buying fashion from the online store.
Customer Services – 020 7756 1000
Contact ASOS by phoning their UK customer service helpline number 020 7756 1000 for additional information about a product sold on their online store. You can also enquire about their returns policy as you may be eligible for a refund if you have an issue with your order. For instance, if there is a missing item from your order or a fault with one of your garments then you should ask how to claim for a refund on this number. You can also ask for an exchange if you have purchased an article of clothing that doesn’t fit as expected. Therefore, it is advised that callers ask for a returns label so that they can send their clothing back to the depot. Callers can ask the ASOS representative for information about product care if they are unsure how to wash a particular fabric. Moreover, you can ask when an item from the online store will be back in stock before discussing how to make a payment using an ASOS gift card. Furthermore, callers can ask how to redeem any promo codes if they are buying multiple items at once on the online fashion retailer. Alternatively, you should contact ASOS to track an order as the customer service representative can inform you when your item has left the courier depot before giving a more specific estimate of the delivery time.
Technical Support – 020 7756 1000
You can phone ASOS on the technical support contact number 020 7756 1000 if you are having problems with your online account. For instance, callers who are unable singing into their account can ask for assistance changing their details and payment method over the phone. If you have added an item to your basket to ‘save for later’ then you may wish to ask how long you can reserve an article of clotting for. Alternatively, if you have purchased an article of womenswear or menswear but your item isn’t showing on the ‘My Orders’ section of the ASOS website then the representative can confirm your purchase so that it is delivered to your home address.
Call Costs and Contact Hours
ASOS uses a 02 contact number that will charge any callers the same standard per-minute rate as any call made from a UK mobile or landline telephone. However, certain callers may be able to contact the the retailer for free if they have used any leftover inclusive free minutes that have been offered by your service provider as part of a monthly tariff deal. You can get in touch with a representative from the ASOS call centre 7 days a week as the helpline is open during the hours of 8am-8pm Monday to Sunday.
Write to ASOS
If you would prefer to send a letter detailing your written complaint or enquiry then you should write to the ASOS Head Office on the following postal address: ASOS.com, Customer Care, Building 2, Peoplebuilding, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 4NW, United Kingdom.