Contact Burberry on their freephone customer service number 0800 279 4998 to place a telephone order when buying an accessory such as a bag, scarf and wallet, or to check the location of your nearest outlet to try an article of clothing in person.
Freephone Contact Number – 0800 279 4998
You should phone Burberry on their freephone customer service contact number 0800 279 4998 for queries regarding an order made on the fashion label’s online store. Alternatively, the customer service team will be able to process an order over the phone if you choose not to do so online. Moreover, the Burberry customer service advisor can detail any offers on their range of accessories, such as bags, wallets and perfumes. It is also advised that you use this number to amend an order, particularly if you would like to add an item to a purchase or if you have changed your mind about using the gift packaging service. By the same token, you can get in touch which products can be monogrammed but it should be noted that personalised items cannot be returned to the store.
Burberry will also be able to offer product care advice, particularly if you would like to ask how to clean a delicate item such as a cashmere scarf. Although you can shop online at Burberry.com, you may also wish to ask for the location and opening times of your nearest Burberry outlet so that you can collect your order in person as early as the following day. However, you may prefer to ask for tracking updates and delivery estimates on items that have been shipped to your home address.
Call Costs and Contact Hours
The Burberry customer service department uses a freephone 0800 contact number, meaning that you will be able to get in touch for free, regardless if you are calling from a UK landline or mobile phone. Moreover, you will be able to get in touch at any time of the day, as Burberry operates a 24-hour phone service.
Burberry Store Locator
If you are planning to visit a Burberry outlet so that you can collect an item in purchase, you will be able to find the location and opening hours of your nearest branch using the Online Store Locator.